Return Policy

Cancellation

Order cancellations are accepted before product shipping or production begins. If your order is cancelled, you will receive a full refund. We cannot cancel orders once goods have already been dispatched.

Refunds (where applicable)

We accept product returns. Customers have the right to request returns within 14 days after receiving the items.

For a valid return, products must be unused and in the exact same condition as received, kept in their original packaging. We require proof‑of‑purchase documentation for return processing. Please do not send returns directly to the manufacturer.

Customers are charged shipping costs only once (this includes return shipments); no restocking fees will be charged to consumers for returned goods.

Refunds (where applicable)

Once we receive and inspect your returned item, you will get an email confirmation of receipt. You will also be notified whether your refund request is approved or rejected. If approved, your refund will be processed and automatically credited back to your credit card or original payment method within a set number of days.

Delayed or missing refunds (where applicable)

If you have not yet received your refund, please first re‑check your bank account.

Next, contact your credit‑card company; official refund disbursement may take some time. Afterwards, reach out to your bank. Refund postings often require processing time. If you have completed all the above steps and still have not received your refund, please contact us at [email protected].

Please get in touch with our customer‑service team at [email protected] to obtain the return shipping address.